Privacy Policy

At Serenity Insurance & Consulting LLC, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Insurance interests or coverage needs
Business information (when applicable)
Any information you provide through contact forms, consultation requests, or other communications

How We Use Your Information

We may use your information to:

Respond to inquiries and consultation requests
Provide insurance quotes and consulting services
Communicate regarding products and services
Improve our website and customer experience
Comply with legal and regulatory requirements
Prevent fraud and protect our business
Maintain records related to customer interactions

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary, including with:

Insurance carriers and underwriting partners
Licensed insurance professionals assisting with your request
Government agencies or regulators when required by law
Legal authorities when necessary to protect our rights or comply with applicable laws

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Email Communications

If you choose to contact us or request information, we may communicate with you by email or telephone regarding your inquiry, insurance options, or services.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.

Your Choices

You may contact us at any time to:

Request access to your personal information
Correct inaccurate information
Request deletion of information where permitted by law
Ask questions about how your information is used

Please note that certain information may be retained as required by law, regulatory obligations, or legitimate business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with an updated effective date.